Trajnostno certificirane turistične destinacije skozi prizmo obiskovalcev
DOI:
https://doi.org/10.3986/AGS.11214Ključne besede:
Slovenija, turizem, certifikat, trajnost, destinacijaPovzetek
Članek prikazuje rezultate raziskave, s katero smo želeli ugotoviti, katere so tiste turistične prakse, ki jih turisti kot trajnostne dojemajo na slovenskih turističnih destinacijah s trajnostnim certifikatom Slovenia Green. Izbrali smo osem destinacij. Poglavitna metoda dela je bilo anketiranje, kateremu je sledila analiza rezultatov. Analizirali smo 1444 anket. Ugotovili smo, da trajnostni certifikat za turistične destinacije pozna le slabih 50 % anketirancev, da je najbolj prepoznavna trajnostna praksa na destinacijah možnost uporabe vode za pitje iz pipe ter da je največja pomanjkljivost na destinacijah neustrezen javni potniški promet. Ugotavljamo, da bi destinacije morale investirati v učinkovitejšo propagando trajnostnega certifikata in posebej na področju javnega potniškega prometa storiti vidnejši napredek.
Prenosi
Literatura
Adanur, S., Allen, B. 1995: First results of the effects of ISO 9000 in the US textiles industry. Benchmarking for Quality Management & Technology 110-8. DOI: https://doi.org/10.1108/14635779510099239
Agudo, J. C., García de Leaniz, P. M., Crespo, Á. H., Gómez-López, R. 2021: Quality-certified hotels: The role of certification bodies on the formation of customer behavioral intentions. Sustainability 31-22. DOI: https://doi.org/10.3390/su132212733 DOI: https://doi.org/10.3390/su132212733
Buckley, R. C. 2002: Tourism ecolabels. Annals of Tourism Research 29-1. DOI: https://doi.org/10.1016/S0160-7383(01)00035-4 DOI: https://doi.org/10.1016/S0160-7383(01)00035-4
Budeanu, A. 2007: Sustainable tourist behaviour – A discussion of opportunities for change. International Journal of Consumer Studies 31-5. DOI: https://doi.org/10.1111/j.1470-6431.2007.00606.x DOI: https://doi.org/10.1111/j.1470-6431.2007.00606.x
Bushell, R., Bricker, K. 2017: Tourism in protected areas: Developing meaningful standards. Tourism and Hospitality Research 17-1. DOI: https://doi.org/10.1177/1467358416636173 DOI: https://doi.org/10.1177/1467358416636173
Chafe, Z. 2005: Consumer demand and operator support for socially and environmentally responsible tourism. Internet: https://ysrinfo.files.wordpress.com/2012/06/consumer_demand_for_responsible_tourism.pdf (12. 6. 2022).
Chirieleison, C., Montrone, A., Scrucca, L. 2022: Destination labels for historic villages: The impact on perception, experience, and satisfaction. Tourism and research hospitality 22-2. DOI: https://doi.org/10.1177%2F14673584211020788 DOI: https://doi.org/10.1177/14673584211020788
Conaghan, A., Hanrahan, J. 2009: Global conformity of indicators for eco-certification programs. Tourism and Hospitality Research in Ireland Conference: Dublin Institute of Technology.
Conroy, M. 2001: Can advocacy-led certification systems transform global corporate practices? Evidence from some theory. Working Paper Series 21.
Destinacija Postojna, 2022. Internet: https://issuu.com/visit_postojna/docs/trajnostno_poro_ilo_postojna_jan2022 (12. 6. 2022).
Dodds, R., Holmes, M. R. 2020: Is Blue Flag certification a means of destination competitiveness? A Canadian context. Ocean and Coastal Management 192. DOI: https://doi.org/10.1016/j.ocecoaman.2020.105192 DOI: https://doi.org/10.1016/j.ocecoaman.2020.105192
Dodds, R., Joppe, M. 2005: CSR in the tourism industry? The status of and potential for certification, codes of conduct and guidelines. Working paper 34666, World Bank Group. Washington. Internet: http://documents.worldbank.org/curated/en/925881468174891001/CSR-in-the-tourism-industry-The-status-of-and-potential-for-certification-codes-of-conduct-and-guidelines (21. 2. 2023).
Dragićević, V., Bole, D., Bučić, A., Prodanović, A. 2015: European capital of culture: residents’ perceptionof social benefits and costs – Maribor 2012 case study. Acta geographica Slovenica 55-2. DOI: https://doi.org/10.3986/AGS.747 DOI: https://doi.org/10.3986/AGS.747
Erskine, C. C., Collins, L. 1997: Eco-labelling: success or failure? The Environmentalist 17. DOI: https://doi.org/10.1023/A:1018552000651 DOI: https://doi.org/10.1023/A:1018552000651
European Tourism Labelling. Directorate general for internal policies. 2018. Internet: https://www.europarl.europa.eu/RegData/etudes/STUD/2018/617461/IPOL_STU(2018)617461_EN.pdf (12. 6. 2022).
Fairweather, J. R., Maslin, C., Simmons, D. G. 2005: Environmental values and response to ecolabels among international visitors to New Zealand. Journal of Sustainable Tourism 13-1. DOI: https://doi.org/10.1080/17501220508668474 DOI: https://doi.org/10.1080/17501220508668474
Fennel, D. A. 1999: Ecotourism: An introduction. London.
Font, X. 2002: Environmental certification in tourism and hospitality: progress, process and prospects. Tourism Management 23-3. DOI: https://doi.org/10.1016/S0261-5177(01)00084-X DOI: https://doi.org/10.1016/S0261-5177(01)00084-X
Geneletti, D., Dawa, D. 2009: Environmental impact assessment of mountain tourism in developing regions: A study in Ladakh, Indian Himalaya. Environmental Impact Assessment Review 29-4. DOI: https://doi.org/10.1016/j.eiar.2009.01.003 DOI: https://doi.org/10.1016/j.eiar.2009.01.003
Global Sustainable Tourism Council, 2022. Internet: https://www.gstcouncil.org/ (12. 2. 2022).
Gössling, S., Schweiggart, N. 2022: Two years of COVID-19 and tourism: what we learned, and what we should have learned. Journal of Sustainable Tourism 30-4. DOI: https://doi.org/10.1080/09669582.2022.2029872 DOI: https://doi.org/10.1080/09669582.2022.2029872
Grapentin, S., Ayikoru, M. 2019: Destination assessment and certification: Challenges and opportunities. Sustainability 11-13. DOI: https://doi.org/10.3390/su11133691 DOI: https://doi.org/10.3390/su11133691
Gravari-Barbas, M., Jacquot, S. 2017: No conflict? Discourses in management of tourism-related tensions in Paris. Protest in Resistance in the Tourist City. London.
Green Scheme of Slovenian tourism, 2022a. Internet: https://www.slovenia.info/en/business/green-scheme-of-slovenian-tourism (12. 6. 2022).
Green scheme of slovenian tourism and report on sustainability indicator of the Krško tourist destination, 2022b. Internet: https://www.visitkrsko.com/en/news/green-sheme-of-slovenian-tourism-and-report-on-sustainability-indicator-of-the-krsko-tourist-destination (12. 6. 2022).
Harris, S. M. 2007: Green Tick™: An example of sustainability certification of goods and services. Management of Environmental Quality: An International Journal 18-2. DOI: https://doi.org/10.1108/14777830710725830
Ho, S. 1994: Is the ISO 9000 series for total quality management? International Journal of Quality & Reliability Management 11-9. DOI: https://doi.org/10.1108/02656719410074260
Honey, M. (ed.). 2002: Ecotourism and certification, setting standards in practice. Washington.
Honey, M., Rome, A. 2001: Protecting paradise: Certification programs for sustainable tourism and ecotourism. Washington. Internet: https://vidasilvestre.org.uy/wp-content/uploads/2012/08/Protecting-Paradise_Certification-Programs-for-Sustainable-Tourism-and-Ecototourism_Institute-for-Policy-Studies.pdf (21. 2. 2023)
Janjuševič, J., Perovič, N. 2020: Eco-certification in the Montenegrin tourism as a response on climate change. Sustainable Development and Social Responsibility 2. DOI: https://doi.org/10.1007/978-3-030-32902-0_8 DOI: https://doi.org/10.1007/978-3-030-32902-0_8
Jarvis, N., Weeden, C., Simcock, N. 2010: The benefits and challenges of sustainable tourism certification: a case study of the Green Tourism Business Scheme in the West of England. Journal of Hospitality and Tourism Management 17-1. DOI: https://doi.org/10.1375/jhtm.17.1.83
Juutinen, A., Mitani, Y., Mantymaa, E., Mäntymaa, E., Shoji, Y., Siikamäki, P., Svento, R. 2011: Combining ecological and recreational aspects in national park management: A choice experiment application. Ecological Economics 70-6. DOI: https://doi.org/10.1016/j.ecolecon.2011.02.006 DOI: https://doi.org/10.1016/j.ecolecon.2011.02.006
Knežević Cvelbar, L., Mayr, M., Vavpotič, D., Mihalič, T., Smrekar, A., Polajnar Horvat, K., Ribeiro, D., Kuščer, K. 2021: Smernice za management turističnih destinacij na podlagi modelov nosilnih zmogljivosti in turističnih tokov. Ljubljana. Internet: http://maksi2.ef.uni-lj.si/zaloznistvoslike/489/Smernice%20za%20MTD%20za%20web.pdf (21. 2. 2023).
Koens, K., Postma, A. 2017: Understanding and managing visitor pressure in urban tourism: A study into the nature of and methods used to manage visitor pressure in six major European cities. Internet: https://www.celth.nl/sites/default/files/2018-09/Voorkomen%20van%20bezoekersdruk%20in%20Europese%20steden.pdf (20. 8. 2018).
Koens, K., Postma, A., Papp, B. 2018: Is overtourism overused? Understanding the impact of tourism in a city context. Sustainability 10-12. DOI: https://doi.org/10.3390/su10124384 DOI: https://doi.org/10.3390/su10124384
Laško, 2022. Internet: https://lasko.info/en (12. 6. 2022).
Lawton, L. J., Weaver, D. B. 2009: Normative and innovative sustainable resource management at birding festivals. Tourism Management 31-4. DOI: https://doi.org/10.1016/j.tourman.2009.06.004 DOI: https://doi.org/10.1016/j.tourman.2009.06.004
Ledinek Lozej, Š., Razpotnik Visković, N. 2022: Branding, labelling and certification: Geographical and anthropological insights. Acta geographica Slovenica 62-2. DOI: https://doi.org/10.3986/AGS.11265 DOI: https://doi.org/10.3986/AGS.11265
Lissner, I., Mayer, M. 2020: Tourists’ willingness to pay for Blue Flag's new ecolabel for sustainable boating: the case of whale-watching in Iceland. Scandinavian Journal of Hospitality and Tourism 20-4. DOI: https://doi.org/10.1080/15022250.2020.1779806 DOI: https://doi.org/10.1080/15022250.2020.1779806
Martínez García de Leaniz, P., Herrero Crespo, Á., Gómez López, R. 2018: Customer responses to environmentally certified hotels: the moderating effect of environmental consciousness on the formation of behavioral intentions. Journal of Sustainable Tourism 26-7. DOI: https://doi.org/10.1080/09669582.2017.1349775 DOI: https://doi.org/10.1080/09669582.2017.1349775
Martínez, P., Herrero, Á., Gómez-López, R. 2019: Corporate images and customer behavioral intentions in an environmentally certified context: Promoting environmental sustainability in the hospitality industry. Corporate Social Responsibility and Environmental Management 29-4. DOI: https://doi.org/10.1002/csr.1754 DOI: https://doi.org/10.1002/csr.1754
Mihalic, T. 2016: Sustainable-responsible tourism discourse – Towards ‘responsustable’ tourism. Journal of Cleaner Production 111. DOI: https://doi.org/10.1016/j.jclepro.2014.12.062 DOI: https://doi.org/10.1016/j.jclepro.2014.12.062
Mokry, S. 2013: Concept of perceptual carrying capacity in its use in the creation of promotional materials of tourist destination. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis 61-7. DOI: https://doi.org/10.11118/actaun201361072547 DOI: https://doi.org/10.11118/actaun201361072547
Moscarda, G. 2011: The role of knowledge in good governance for tourism. Tourist destination governance: Practices, theory and issues. Wallingford. DOI: https://doi.org/10.1079/9781845937942.0067 DOI: https://doi.org/10.1079/9781845937942.0067
Murska Sobota, 2022. Internet: https://www.visitmurskasobota.si/zelena-destinacija/murska-sobota-v-zeleno-shemo-slovenskega-turizma (12. 6. 2022).
Navrátil, J., Lesjak, M., Pícha, K., Martinát, S., Navrátilová, J., White Baravalle Gilliam, V. L., Knotek, J., Kučera, T., Švec, R., Balounová, Z., Rajchard, J. 2014: The importance of vulnerable areas with potential tourism development: A case study of the Bohemian forest in south Bohemia tourism regions. Acta geographica Slovenica 54-1. DOI: https://doi.org/10.3986/AGS54108 DOI: https://doi.org/10.3986/AGS54108
Nelson, K. M., Partelow, S., Stäbler, M., Graci, S., Fujitani, M. 2021: Tourist willingness to pay for local green hotel certification. PLoS ONE 16-2. DOI: https://doi.org/10.1371/journal.pone.0245953 DOI: https://doi.org/10.1371/journal.pone.0245953
Parsons, C., Grant, J. 2007: Green Globe: a global environmental certification programme for travel and tourism. Quality assurance and certification in ecotourism. Ecotourism series 5. DOI: https://doi.org/10.1079/9781845932374.0081 DOI: https://doi.org/10.1079/9781845932374.0081
Pennington-Gray, L., Schroeder, A., Wu, B., Donohoe, H., Cahyanto, I. 2014: Travelers’ perceptions of crisis preparedness certification in the United States. Journal of Travel Research 53-3. DOI: https://doi.org/10.1177/0047287513496470 DOI: https://doi.org/10.1177/0047287513496470
Penz, E., Hofmann, E., Hartl, B. 2017: Fostering sustainable travel behavior: Role of sustainability labels and goal-directed behavior regarding touristic services. Sustainability 9-6. DOI: https://doi.org/10.3390/su9061056 DOI: https://doi.org/10.3390/su9061056
Philpott, S. M., Bichier, P., Ricer, R., Greenberg, R 2007: Field-testing ecological and economic benefits of coffee certification programs. Conservation Biology 21-4. DOI: https://doi.org/10.1111/j.1523-1739.2007.00728.x DOI: https://doi.org/10.1111/j.1523-1739.2007.00728.x
Podnebne spremebe 2021, 2021. Ljubljana. Internet: https://meteo.arso.gov.si/uploads/probase/www/climate/text/sl/publications/2021_11-Poro%C4%8Dilo%20IPPC%20Podnebje%202021.pdf (21. 2. 2023).
Polajnar Horvat, K., Ribeiro, D. 2019: Izzivi v turističnem sektorju: kako se evropske turistične destinacije soočajo s preturizmom. Geografski vestnik 91-1. DOI: https://doi.org/10.3986/GV91104 DOI: https://doi.org/10.3986/GV91104
Postma, A., Buda, D.-M., Gugerell, K. 2017: The future of city tourism. Journal of Tourism Futures 3-2. DOI: https://doi.org/10.1108/JTF-09-2017-067 DOI: https://doi.org/10.1108/JTF-09-2017-067
Poziv k oddaji prijav za pridobitev znaka Slovenia Green za ponudnike, 2022. Slovenska turistična organizacija. Ljubljana. Internet: https://www.slovenia.info/uploads/zelena_shema/2022/Poziv_k_oddaji_prijav_za_pridobitev_znaka_Slovenia_Green_za_ponudnike_2022.pdf (12. 6. 2022).
Prihodi in prenočitve domačih in tujih turistov, občine, Slovenija, letno, 2020. Statistični urad Republike Slovenije. Internet: https://pxweb.stat.si/SiStatData/pxweb/sl/Data/-/2164525S.px (12. 6. 2022).
Priročnik za pridobitev, vzdrževanje in obnovo znaka Slovenia Green, 2021. Internet: https://www.slovenia.info/uploads/zelena_shema/pozivi_2021/prirocnik_za_pridobitev_vzdrzevanje_in_obnovo_znaka_slovenia_green_2021.pdf (3. 2. 2022).
Prlekija, 2022. Internet: https://visit-prlekija.eu (12. 6. 2022).
Puhakka, R. 2010: Nature tourists’ concern for the environment and response to ecolabels in Oulanka National Park. Nordia Geographical Publications 39-1.
Rangus, M., Božinovski, B., Brumen, B. 2018: Overtourism and the Green Policy of Slovenian tourism. Responsible Hospitality: Inclusive, Active, Green. Maribor. DOI: https://doi.org./10.18690/978-961-286-226-8.13 DOI: https://doi.org/10.18690/978-961-286-226-8.13
Ratnasari, R. T., Gunawan, S., Mawardi, I., Kirana, K. C. 2020: Emotional experience on behavioral intention for halal tourism. Journal of Islamic Marketing 12-4. DOI: https://doi.org/10.1108/JIMA-12-2019-0256 DOI: https://doi.org/10.1108/JIMA-12-2019-0256
Razpotnik Visković, N. 2020: Trajnostne prakse v turizmu – kako jih prepoznati? Geografski vestnik 92-1. DOI: https://doi.org/10.3986/GV92104 DOI: https://doi.org/10.3986/GV92104
Razpotnik Visković, N., Logar, E. 2022: Certification, labelling and branding in tourism research: systematic review. Acta geographica Slovenica 62-2. DOI: DOI: https://doi.org/10.3986/AGS.10858
Resier, A., Simmons, D. G. 2005: A quasi-experimental method for testing the effectiveness of ecolabel promotion. Journal of Sustainable Tourism 13-6. DOI: https://doi.org/10.1080/09669580508668583 DOI: https://doi.org/10.1080/09669580508668583
Rivera, J. 2002: Assessing a voluntary environmental initiative in the developing world: The Costa Rican certification for sustainable tourism. Policy Sciences 35-4. DOI: https://doi.org/10.1023/A:1021371011105 DOI: https://doi.org/10.1023/A:1021371011105
Sasidharana, V., Sirakayab, E., Kerstettera, D. 2002: Developing countries and tourism ecolabels. Tourism Management 23-2. DOI: https://doi.org/10.1016/S0261-5177(01)00047-4 DOI: https://doi.org/10.1016/S0261-5177(01)00047-4
Sever, K. 2022: Green Scheme of Slovenian tourism report on sustainable indicators in the tourist destination, 2020. Kranj. Internet: https://www.visitkranj.com/files/pdf/Porocilo-o-trajnostnih-kazalnikih-A4-2020-ANG.pdf (21. 2. 2023)
Spenceley, A. 2018: Sustainable tourism certification in the African hotel sector. Tourism Review. DOI: https://doi.org/10.1108/TR-09-2017-0145 DOI: https://doi.org/10.1108/TR-09-2017-0145
Stojanović, V., Đordević, J., Lazić, L., Stamenković, I. 2014: The principles of sustainable development of tourism in the special nature reserve »Gornje podunavlje« and their impact on the local communities. Acta geographica Slovenica 52-2. DOI: https://doi.org/10.3986/AGS54407 DOI: https://doi.org/10.3986/AGS54407
Sustainability report 2021, 2021. ORA Krasa in Brkinov d.o.o. Internet: https://www.visitkras.info/upload/files/TRAJNOSTNO%20POROC%CC%8CILO%20ang.pdf (21. 2. 2023).
Sustainable development goals 2022. Internet: https://sdgs.un.org/goals (12. 6. 2022).
Špik, A., Počuča, J. 2020: Tourism in numbers 2019. Slovenian Tourist Board. Ljubljana. Internet: https://www.slovenia.info/uploads/dokumenti/tvs/2020/2021_03_STO_TVS_2020_ANG.pdf (21. 2. 2023).
The concepts of standards, certification and labelling. Food and Agriculture Organization. 2003. Internet: http://www.fao.org/3/y5136e/y5136e07.htm#bm07 (6. 2. 2020).
Tiran, J., Hrvatin, M., Gabrovec, M. 2021: Časovna konkurenčnost medkrajevnega javnega potniškega prometa v Sloveniji. Geografski vestnik 93-2. DOI: https://doi.org/10.3986/GV93201 DOI: https://doi.org/10.3986/GV93201
Trajnostno poročilo destinacije Portorož – Piran 2021. Občina Piran, 2022. Internet: https://www.piran.si/DownloadFile?id=488132 (12. 6. 2022).
Turizem v številkah 2020, 2021. Slovenska turistična organizacija. Ljubljana. Internet: https://www.slovenia.info/uploads/dokumenti/tvs/2020/2021_03_STO_TVS_2020_SLO.pdf (12. 6. 2022).
Vasiljević, D. A., Marković, S. B., Hose, T. A., Smalley, I., O’Hara-Dhin, K., Basarin, B., Lukić, T., Vujičić, M. D. 2011: Loess towards (geo)tourism– proposed application on loess in Vojvodina region (north Serbia). Acta geographica Slovenica 51-2. DOI: https://doi.org/10.3986/AGS51305 DOI: https://doi.org/10.3986/AGS51305
Vrste turističnih občin za nastanitveno statistiko, 2022. Statistični urad Republike Slovenije. Internet: https://www.stat.si/Klasje/Klasje/Tabela/15827 (12. 6. 2022).
Wambugu Maingi, S. 2019: Sustainable tourism certification, local governance and management in dealing with overtourism in East Africa. Worldwide Hospitality and Tourism Themes 11-5. DOI: https://doi.org/10.1108/WHATT-06-2019-0034 DOI: https://doi.org/10.1108/WHATT-06-2019-0034
Weston, R., Hamele, H., Balas, M., Denman, R., Pezzano, A., Sillence, G., Reiner, K., Grebenar, A., Lawler, M. 2018: Research for TRAN committee – European tourism labelling. Brussels. Internet: https://www.europarl.europa.eu/RegData/etudes/STUD/2018/617461/IPOL_STU(2018)617461_EN.pdf (21. 2. 2023).
World Tourism Organization, 2018: UNWTO Tourism Highlights, 2018 Edition. Madrid. DOI: https://doi.org/10.18111/9789284419876 DOI: https://doi.org/10.18111/9789284419876
Zelena shema slovenskega turizma, 2017. Internet: https://www.slovenia.info/uploads/dokumenti/zelena-shema/sto_slovenia_green_zsst_brosura_jun2017_slo_web.pdf (12. 6. 2022).
Prenosi
Objavljeno
Kako citirati
Številka
Rubrike
Licenca
Avtorske pravice (c) 2023 ZRC SAZU Anton Melik Geographical Institute
To delo je licencirano pod Creative Commons Priznanje avtorstva-Nekomercialno-Brez predelav 4.0 mednarodno licenco.